Privacy Policy

Last Updated: May 2026

At Seine & Sea, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how Ilse Legros EI (“we,” “our,” or “us”) collects, uses, and protects your data when you visit our website [seine-and-sea.com] and use our services.

1. Data Controller

The legal entity responsible for your personal data is:

Ilse Legros EI
37 rue de la Fontaine
76960 Notre-Dame-de-Bondeville
France

Email: contact@seine-and-sea.com

2. Information We Collect

We collect information that you voluntarily provide to us through our contact forms and appointment booking tools. This includes:

  • Identity Data: First name and last name.
  • Contact Data: Email address and phone number.
  • Property Data: Location (city) of the property and type of project (primary residence, secondary residence, or real estate investment).
  • Message Content: Any information you freely share in the “message” or free-text fields of our forms.

3. How We Collect Your Data

We use different methods to collect data from and about you:

  • Direct Interactions: You provide your data by filling out forms on our site or by communicating with us by email.
  • Third-Party Tools:
    • Calendly: When you book a consultation, Calendly collects your name and contact details to facilitate the appointment. You can view Calendly’s privacy policy on their official website.
    • Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment and browsing patterns via Google Analytics (Google Site Kit).

4. How We Use Your Information

We only use your personal data when the law allows us to. Most commonly, we use your data for:

  • Responding to your inquiries and providing quotes.
  • Managing appointments booked via Calendly.
  • Improving our website performance and user experience through Google Analytics.
  • Performing our duties as your property management partner (contractual necessity).

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.

  • Prospect Data: If you contact us but do not become a client, we will generally retain your data for three (3) years from the date of our last contact, in accordance with French regulations.
  • Client Data: If you enter into a contract with us, your data will be kept for the duration of our business relationship and for the legal duration required for accounting and liability purposes.

6. Data Sharing and Disclosure

We do not sell, rent, or lease your personal data to third parties. We only share data with trusted service providers to operate our website and business:

  • Google Analytics: To understand website traffic.
  • Calendly: To manage our professional schedule.
  • Technical Support: Web hosting providers (LWS) and security plugins to ensure site integrity.

7. Payments

Please note that we do not process payments through our website. All payments for our services are made via direct bank transfer. Therefore, no financial or credit card data is collected or stored on our servers.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: You can request a copy of the data we hold about you.
  • Rectification: You can ask us to correct inaccurate information.
  • Erasure: You can ask us to delete your data (the “right to be forgotten”).
  • Withdrawal of Consent: You can withdraw your consent for data processing at any time.

To exercise any of these rights, please contact us at contact@seine-and-sea.com.

9. Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those who have a business need to know.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.